Yes, excellent customer service! The contact person was excellent and very helpful. The quality of the dolls is also excellent. Each item was inspected before shipping. Boxes are very discreet. Delivered directly to my door, shipped quickly, no signature required. Great product, hope it lasts forever. The size is perfect. All in all everything is great! Buy one from this site and you won’t be disappointed. It feels really great and I can’t stop poking and prodding at this toy. I really got attached to it. I recommend it to anyone who is looking for this type of product.